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Report A Concern

Adverse Transfusion Reaction

Should one of your patients experience a possible transfusion reaction, we recommend the following protocol to help us best support your team:

  • If this is an urgent matter that requires immediate assistance, please contact our Central Office team at (204) 632-2586.
  • For non-urgent matters, or following an urgent matter discussion with our Central Office team, please complete and submit the Adverse Transfusion Reaction form provided below to admin@canadiananimalbloodbank.ca.
    • Use the following Subject Line for your email: “URGENT: Adverse Transfusion Reaction”.
    • Ensure the completed Adverse Transfusion Reaction form is attached. 
  • Reserve the following samples for possible submission for further testing by our team:
    • serum or plasma sample(s) from recipient PRE transfusion reaction
    • serum or plasma sample(s) from recipient POST transfusion reaction
    • blood product unit suspected of adverse reaction

Please note: serum samples should be separated from red cells following sample collection. All samples should be refrigerated while awaiting follow-up from our team.    

  • After your form has been received and reviewed, a member of our team will follow up to discuss the next steps. 
Adverse Transfusion Reaction Form

Blood Product Issue

If you are concerned with a blood product you received, we recommend the following protocol to help us best support your team:

  • If this is an urgent matter that requires immediate assistance, please contact our Central Office team at (204) 632-2586.
  • For non-urgent matters, or following an urgent matter discussion with our Central Office team, please complete and submit the Blood Product Issue form provided below to admin@canadiananimalbloodbank.ca.
    • Use the following Subject Line for your email: “URGENT: Blood Product Issue”.
    • Ensure the completed Blood Product Issue form is attached. 
  • Reserve the product for possible submission for further review by our team. Accessed, empty, or compromised products should all be reserved.

Please store refrigerated and thawed items in the refrigerator. Frozen products that were not thawed should be stored in freezer units. 

  • After your form has been received and reviewed, a member of our team will follow up to discuss the next steps.
Blood Product Issue Form

General Concerns

If you wish to inform the Canadian Animal Blood Bank of a concern, we recommend the following protocol to help us best support you and your team:

  • If this is an urgent matter that requires immediate assistance, please contact our Central Office team at (204) 632-2586.
  • For non-urgent matters, or following an urgent matter discussion with our Central Office team, please complete and submit the General Concern form provided below to admin@canadiananimalbloodbank.ca.
    • Use the following Subject Line for your email: “URGENT: General Concern”.
    • Ensure the completed General Concern form is attached. 
  • After your form has been received and reviewed, a member of our team will follow up to discuss the next steps.  
General Concern Form